Rehab/Durable Medical Equipment
Most distinguished among BLACKBURN'S comprehensive offerings is our Rehab Division, recognized nationally by HME as the Best Rehab Provider in 2006. This division earned a reputation for excellence in providing all levels of adult and pediatric mobility assistive equipment, including power and manual wheelchairs, scooters, lift chairs, walkers & rollators, canes & crutches, as well as bathroom aids. We boast the largest stocked inventory of rehab products in the region, this means fast delivery to institutions and homes by our expansive mobile fleet .
For patients with complex needs, our experienced team of certified Assistive Technology Professionals (ATP) guides healthcare professionals and patients through the process of determining the most appropriate piece of equipment that will help each patient achieve the highest level of function, mobility and anatomical positioning. Working in concert with physicians and clinicians, this team helps to evaluate patients for standard or customized seating and positioning options. They can help create special moldings and other unique modifications that the patient may require to obtain optimum mobility, positioning and comfort.
BLACKBURN'S is contracted with all major insurance carriers. Our experienced customer service professionals are trained to faciliate your order in a timely and compliant manner. Our goal is to provide the patient with the proper equipment improving a patient's quality of life!
Meet our Staff
RESNA certified Assistive Technology Professionals (ATP)
Our ATPs assist physicians and therapists during clinical wheelchair evaluations at some of the most respected clinics in the area. During an evaluation, a BLACKBURN'S ATP teams up with a clinician to determine the appropriate piece of equipment that will help the patient achieve the highest level of function and mobility. Credentialed through the Rehab Engineering & Assistive Technology Society of North America (RESNA), our ATPs attend continuing education courses approved by the National Registry of Rehabilitation Technology Suppliers throughout their careers in order to obtain CEU and CCC credits.
Outside Sales Coordinators
Our professional Outside Sales Coordinators serve as liaisons between referral sources, families and our ATP staff. They capture important information on the patient's medical condition and insurance to assist in the functional evaluation performed by the physician, clinician and BLACKBURN'S ATP to be considered for a Power Mobility Devices (PMD), custom manual wheelchairs, sports equipment, standers and pediatric equipment. They also set the appointments for evaluations, fittings and/or equipment modifications.
The Outside Sales Coordinators' vast knowledge of all insurance criteria and authorization requirements help patients obtain the best possible coverage.
Inside Sales Representatives
Our professional Inside Sales representatives are the first to answer your call when ordering durable medical equipment, or the first to respond to a faxed order. Experienced in working with all major insurances, they qualify patients for insurance reimbursement by obtaining required documentation from patients, physicians and/or clinicians.
BLACKBURN'S Inside Sales representatives are versed in all types of durable medical equipment and serve as a valuable resource to help prescribers determine the most appropriate equipment for their patients. They also educate patients and families on safe use of equipment and help trouble-shoot problems. Finally, our Inside Sales team work hard to find "special" equipment to meet the unique needs of many of our patients.